Our policies & Copyrights Information

Privacy
 
 
We are completely committed to protecting the privacy of our site visitors and customers. Therefore we will not disclose information about our customers to third parties. We will never sell your name, address, e-mail addresses, and other personal information to third parties.
We  collect and store information you enter on our website during purchase:
 
name, e-mail address; mailing address and purchase history. We collect this information from customers in order to contact them regarding their orders, send them news letters, news about changes on our website, and information about sale and coupons. We will use personal information you provide to us  only to respond to your requests and inquiries.
Our site may contain links to and from other websites. If you follow a link to any of these websites, please note that they have their own privacy policies and we cannot accept any liability for these policies.
Our company is hosted on the Wix.com platform. Wix.com provides us with the online platform that allows us to sell our products and services to you. Your data may be stored through Wix.com’s data storage, databases and the general Wix.com applications. They store your data on secure servers behind a firewall. 

All direct payment gateways offered by Wix.com and used by our company adhere to the standards set by PCI-DSS as managed by the PCI Security Standards Council, which is a joint effort of brands like Visa, MasterCard, American Express and Discover. PCI-DSS requirements help ensure the secure handling of credit card information by our store and its service providers.

Payment

 

We send all patterns via e-mail within 24 hours after payment.

We do not collect payment details (including credit card information).

​All transactions are made through  a secure  server via PayPal. They accept  Master Card, Visa, American Express, Bank Cards.​ When you are ready to make a payment press "Buy now" button. It will take you automatically to a PayPal website. You can choose to open a PayPal account and pay this way, or you can pay with  your credit card without opening a PayPal account. After the payment is completed you will return to IrishCrochetLab website. ​

Your receipt  will be e-mailed to you.

Refunds and Exchange
 
 
We are proud in providing you with a high quality services and always will answer all your questions if you have problems crocheting from our patterns, or something is not clear in the video tutorials.
Because we sell digital product (in a form of PDF, and video) we cannot grant refunds or exchange. All sales are final.
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Copyright Information

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Please, respect Copyright Law:

 

  • © All patterns in Irish Crochet Lab website are copyrighted and are an intellectual property of Larisa Chilton (and some crochet patterns  by Lina Mushanska).

  • Please, do not share my pattern as it takes a lot of hard work and time to learn skills, required for designing, writing, photographing and putting together crochet patterns. Copyright violation is not a victim-less crime!

  • Purchasing the patterns does not remove the copyright protection of that pattern but gives you only the right to make items from it. 

  • Do not copy, share, resell, or forward this pattern to anyone. No part of this work may be reproduced, transmitted, translated or published in any form or by any means without prior written permission.

  • This material can not be used for any type of mass production/ manufacturing!

  • All rights reserved. All documents/crochet patterns are the property of Larisa Chilton. No part of this publication may be reproduced in any form or by any means. It is strictly prohibited to use my patterns for commercial purposes.

  • Thank you for respecting the copyright law!

 

 

 

 

 

 

 

 

 

 

 

                        

 

Shipping Policy

 

There are no shipping cost. All patterns are digital PDF files and we will send them to you via e-mail after the payment. 

Support 

 

In case you lost purchased crochet pattern(s), or forgot your password to view Video Tutorials, contact me by e-mail and I will help you to recover your patterns or access to your online Video Tutorials. In order fo me to  help you faster, please follow these simple rules: . 

  • Keep a copy of your receipt as proof of purchase.

  • In the e-mail rpovide your name, e-mail, and copy of your receipt.

  • To obtain you recceipt, go to your Pay Pal account and copy your receipt, or at least send me the date you made your purchase. 

Thank you for visiting Irish Crochet Lab. It is a pleasure to have you purchase my patterns and learn from me. 
 
Follow me via Facebook, Pinterest, Ravelry, Instagram,
Google+, and YouTube
Best wishes to you and Happy stitches!
Larisa